CLAIMS CENTRE
What to do in the event of a claim?
Your insurance policy contains some conditions outlining your obligations when a loss occurs. Please take the time to read these conditions. We have listed some broad guidelines as general information for you.
- Report the incident to RIO Insurance Brokers Inc. as soon as possible.
- To report a claim after office hours, please contact the insurance company directly at the toll free number listed in the contact list below. Be sure to have your policy number available.
- Be prepared to provide all details of the loss including property losses and injuries sustained.
- Notify the police if you suspect a crime has been committed. Take down pertinent details from the officer like the report number, badge number, division.
- Do not make any admissions of liability/fault, or attempt to settle the loss on your own.
- Take all reasonable action to prevent further loss of inventory or property. Prepare an inventory of damaged or lost property with its value.
- We will help you present your claim to the company i.e.: completing forms or explaining coverages.
24 HOUR EMERGENCY NUMBERS
| INSURANCE COMPANY |
PHONE |
| AVIVA - Elite Insurance Company | 1 800 263 5361 |
| AVIVA - Traders General Insurance | 1 800 263 5361 |
| AVIVA Insurance Company of Canada | 1 800 263 5361 |
| Boiler & Inspection Insurance Company of Canada | 416 363 5491 |
| Dominion of Canada Insurance Company | 1 800 661 5522 |
| Economical Insurance Company of Canada | 1 800 265 2180 |
| ENCON Group Inc. | 1 877 732 2879 |
| Gore Mutual Insurance Company | 1 800 265 8600 |
| Grain Insurance & Guarantee | 1 800 373 2224 |
| JEVCO Insurance Company | 1 800 361 7537 |
| Kingsway General Insurance | 1 800 206 4700 |
| Markel Insurance Company | 1 888 627 5351 |
| Perth Insurance Company | 1 888 307 3784 |
| Pilot Insurance Company | 1 888 887 4568 |
| Royal & Sun Alliance Facility | 1 800 319 9993 |
| Royal & Sun Alliance Insurance Company | 1 800 319 9993 |
| Guarantee Company of North America | 1 800 268 6617 |
| Waterloo Insurance Company | 1 800 202 2622 |
Claims Forms